Error Modes and Messages
If an error condition is detected, the system will preform the normal shutdown procedure regardless of the error condition. If an error has been detected, it can
be cleared by pressing the ON/OFF button to enter the normal run mode. If the error is still present, the system will enter into the error mode again.
ER-1
Over temperature error, the smoker temperature probe has detected a temperature exceeding 700 degrees. This error can also happen due to an open connection
between the controller and temperature probe RTD.
ER-2
Failure to start error, this occurs when the ignition procedure fails to increase the grill temperature above 160 degrees within the allowable 30 minute startup window.
ER-3
Power failure error, this occurs when the power is lost during normal operation.
ER-4
Grill temperature probe short circuit, this occurs when the system detects a shorted temperature probe connection that cannot be reliably used to measure temperature.
Shutdown Mode
It is strongly suggested that the controller shutdown procedure be used instead of simply unplugging the smoker when done.
To initiate shutdown, press the ON/OFF button. Over a period of time, the amount of fuel provided will gradually reduce to nothing. The fan will run on continuously
to reduce the temperature. If the temperature is found to be less than 130 degrees at the end of the shutdown cycle, the fan will turn OFF. The shutdown procedure
will not be attempted if the system has not first reached the inital 160 degree startup temperature.
Troubleshooting your wood pellet smoker
I'm having difficulty getting my pellets to light
The pellet igniter only runs for about 3 minutes when the pellet grill is first turned on. The igniter then stops and will not activate again unless the grill is
turned off and then turned back on again. Repeated ignition cycles can advesely effect the overall lifecycle of the igniter. If your grill or smoker is new, the
wood pellets have to have time to work their way thru the auger tube into the firepot. If your igniter stops before the pellets reach the firepot, no ignition will
take place. Simply turn the grill off and back on again once the pellets begin to drop into the firepot and ignition should start. If your wood pellets have been
stored in a damp area and have become damp or wet they will be very difficult to light.
My smoker has ground fault outlet trips, or the fuse blows
Occasionally a component may cause an outlet to trip or a fuse to blow. If this occurs, you need to locate the component causing the issue. Begin by unpluging the
auger motor, igniter, and fan from the controller. Turn on the controller and see if the problem still exists. If everything is fine, turn off the controller, and
plug in one of the components (fan. auger. or igniter) and turn the unit on again. Continue to try each component individually until you locate the bad component.
Once you have an idea what part needs to be replaced please call us a 608-768-8508 x210 or visit
www.shoproyall.com for a replacement part.
The fan continues to run after I've turned off my grill
The Roanoke digital controller utilizes a 10 minutes cool down cycle once the controller has been turned off. The fan will shut off automatically after 10 minutes.
Where do I find replacement parts for my wood pellet grill?
All of our wood pellet smoker replacement parts are available at
www.shoproyall.com, or call us at 608-768-8508 for immediate assistance.
